Module 2: Understanding End-User Implementation Options Module 1: Review of CUCM and Overview of New Features Outline: Advanced Administration of Unified Communications Manager and Features (AAUCMF)

Generate and Read Trace Files for SCCP, SIP and H.323 Call Setup and Resource Allocation.

Deploy new CUCM 10.x Features such as Native Call Queuing, Intercluster CAC and Deterministic Codec Selection.

Use CUCM Tools such as the Real Time Monitoring Tool to Monitor and perform basic Troubleshooting.

Configure Extension Mobility, Unified Mobility (Single Number Reach and Mobile Voice Access), and Device Mobility.

Implement intersite and intercluster Call Admission Control and intersite Automated Alternate Routing.Implement Survivable Remote Site Telephony for both SCCP and SIP devices.Use class of control to control inbound call flow and permit blocking of inbound calls.Configure intersite dialing with PSTN backup using Local Route Groups.Configure inbound and outbound call routing in a multisite environment with overlapping DNs.Describe CUCM signaling to phones, gateways, and media resources (H.323, SIP, SCCP).This is not a certification or implementation course. The CUCM portion of the class concludes with a module on tools, tips and tricks for the Bulk Administration Tool and a lesson on reading CUCM trace files for troubleshooting. Students will spend time implementing extension mobility, unified mobility (including single-number reach) and device mobility. Next, call admission control, hardware media resource implementation, and inter-cluster communications are addressed. It then moves into implementation of a multi-site dial plan architecture including signaling, call routing for multiple sites with overlapping directory numbers, digit manipulation, automated alternate routing, PSTN backup- and TEHO implementation. Both SCCP and SIP phones are implemented, as well as both H.323 and SIP gateways.Īfter a short review of Unified Communication architecture and basic administration, the course begins with a discussion of new and changed features from previous versions of CUCM. The class utilizes Cisco Unified Communications Manager 12.5 labs, and will employ the North American Numbering Plan (NANP). Software-Defined Wide Area Network (SD-WAN)Īdvanced Administration for Unified Communications Manager and Features (AAUCMF) is a 5-day instructor led course that is intended for experienced unified communications administrators who need in-depth knowledge of Cisco Unified Communications Manager advanced features, services, and troubleshooting.

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